Finding it hard to speak does not mean having nothing to say

Making info accessible to aphasic people


  • Look at the person when speaking. Your facial expression can help him/her understand you. Maintain eye contact.

  • Talk slowly but not childishly. Do not sound condescending.

  • Do not rush the person.

  • Communicate one idea at the time

  • Use straightforward language, avoid jargon

  • Note down key points. Use a thick marker and capital letters. Draw.

  • Back up explanations with gestures and facial expressions.

  • Use Yes/No questions

  • Acknowledge that the person is a competent, knowlegable human being who can make decisions.


    • Conversation Example


    Instead of this..
    "Bob called from Gloucestershire Speakability. He left a message you would be welcome to join them going to Highgrove Gardens on the 15 September from 11am - 4pm. And he said not to bring any money, as they will pay for the coach. They are leaving at 8am from Stroud
    underground station. And no need to bring any lunch as they have prepared a picnic."

    ..try this:
  • Bob rang from the speak group.
    Point to the phone. write the name. pause.
  • The group is inviting you to come to Highgrove Gardens.
    Write down the name, draw some flowers. pause.
  • They are going next next month, on the 15th.
    Show calendar. pause.
  • The group will pay for the ticket.
    Show money. pause.
  • They are going by coach from 'Stroud underground' station.
    Draw a coach. write Stroud. pause.
  • The coach will leave at 8am. Show clock/time. pause.
  • You will be away until 4pm.
    Show time. pause.
  • There will be a picnic for all.
    Demo a picnic. pause.
  • Lucky You! Can I come with you? BIG smile.
  • Prince Charles may ask you for tea ..

    • Making information 'aphasia-friendly'

    Alex Stirling


    I am a Speech and Language Therapist, and work in a large hospital in Liverpool .

    Our hospital is looking at the information it gives to patients. Most of this information is long, complicated, and difficult to understand.

    The hospital is trying to make the information 'friendly' for people with different disabilities..

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